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10 DOs & DON’Ts for Managing Good (& Bad) Reviews
There are good + bads ways of dealing with guest reviews. We’ve all been there, whether we’re accommodation owners or not. We’ve all imagined we’ve done something well only to be brought up short when...
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Reply to reviews for a 21% booking boost
Say something back to your customers TripAdvisor research* finds that accommodation owners that respond to their reviews benefit with more booking enquiries, they say 21% more likely. Ever been an...
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